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Privacy Policy

Last updated: December 2024

1. Data Controller

The data controller for personal data is Neural Fabrik, with registered address in Almería, Spain.

Contact email: contacto@neuralfabrik.com

2. Data We Collect

We may collect the following types of personal data:

  • Identification data: name, surname, email, phone number
  • Company data: company name, role, sector
  • Browsing data: IP, browser, visited pages
  • Communication data: messages submitted via the contact form

3. Purpose of Processing

Personal data will be processed to:

  • Manage contact and demo requests
  • Send commercial information about our services (with consent)
  • Improve our services and user experience
  • Comply with legal obligations

4. Legal Basis

Data processing is based on:

  • The data subject's consent
  • Performance of a contract
  • Legitimate interest of the controller
  • Compliance with legal obligations

5. Data Recipients

Data will not be shared with third parties, except where required by law or for the provision of the contracted service. We use service providers acting as data processors (hosting, email, analytics).

6. User Rights

You may exercise the following rights:

  • Access: to know what data we hold about you
  • Rectification: to correct inaccurate data
  • Erasure: to request deletion of your data
  • Objection: to object to the processing of your data
  • Portability: to receive your data in a structured format
  • Restriction: to restrict the processing of your data

To exercise these rights, contact us at contacto@neuralfabrik.com

7. Retention Period

Data will be retained while a commercial relationship exists, or until the data subject requests its deletion. Afterwards, data will be blocked during the applicable legal retention periods.

8. Security Measures

We implement technical and organisational measures to protect your data, including SSL/TLS encryption, restricted access, and security monitoring.

9. Policy Changes

We reserve the right to modify this policy. Any change will be published on this page with the update date.

10. Complaints

You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you consider that your rights have not been respected.

Privacy Policy